When people give feedback on a presentation, they will often describe the speaker in terms of their confidence level, their demeanor, and their ability to hold everyone’s attention.  Content will be commented on as well, but perception of the content’s depth and value is heavily influenced by an overall impression of the speaker themselves.  Now you may think confidence is a feeling someone has on the inside and it exude somehow creates magic at the microphone, you could not be further from the truth.  The appearance of ease and authority can easily be created by concrete strategies implemented with forethought and purpose. Listed below are the most common but easily corrected blunders committed by ineffective speakers.

The Definition of a Core Communication Skill
Let us begin by looking at the words conflict and critical.  At first glance you may think they are negative terms because they are often used to describe arguments and judgement. And while they certainly can be utilized in that context, they mean so much more.  Conflict is also defined as be incompatible or at variance with someone and Critical can simply mean of the greatest importance. It is with these definitions as a basis, I have created this terminology to describe a very specific and extremely important area of communication coaching and training.