The Definition of a Core Communication Skill
Let us begin by looking at the words conflict and critical. At first glance you may think they are negative terms because they are often used to describe arguments and judgement. And while they certainly can be utilized in that context, they mean so much more. Conflict is also defined as be incompatible or at variance with someone and Critical can simply mean of the greatest importance. It is with these definitions as a basis, I have created this terminology to describe a very specific and extremely important area of communication coaching and training.
Whether I am teaching a class in public speaking, giving a workshop on Corporate Presentation Skills, or coaching one on one with a client; the number one request I get is, “Please help me conquer my fear!”
This is not a surprise considering any google search for list of top fears will include Speaking in Public or Social Phobia (a broader term that includes Public Speaking). Depending on who compiled the list, his fear usually ranks somewhere around the number three spot. What is more notable however, is that more often than not, it ranks several spots ahead of death. Leading to the old joke, most people would rather be in the casket than giving the eulogy.